Staff UX Researcher - Trust and Safety Job at Bumble Inc., New York, NY

bExHeHFIM21ieXRSNmJNeEZtOWtveEtM
  • Bumble Inc.
  • New York, NY

Job Description

Join to apply for the Staff UX Researcher - Trust and Safety role at Bumble Inc. Join to apply for the Staff UX Researcher - Trust and Safety role at Bumble Inc. This range is provided by Bumble Inc.. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range $129,000.00/yr - $160,000.00/yr Inclusion at Bumble Inc. Bumble Inc. is an equal opportunity employer and we strongly encourage people of all ages, colour, lesbian, gay, bisexual, transgender, queer and non-binary people, veterans, parents, people with disabilities, and neurodivergent people to apply. We're happy to make any reasonable adjustments that will help you feel more confident throughout the process, please don't hesitate to let us know how we can help. In your application, please feel free to note which pronouns you use (For example: she/her, he/him, they/them, etc). We are looking for a Staff UX Researcher to lead research to shape the future of safety for Bumble’s global community and drive product excellence within Bumble’s Trust team. This is a high-impact, cross-functional role, sitting at the intersection of product, policy and user experience. You’ll work closely with Product, Policy, Analytics, Operations, and Legal to ensure Bumble’s approach to Trust and Safety is deeply rooted in user insights. As our first dedicated Trust UX Researcher, you’ll operate with autonomy in defining research priorities and approaches and have the opportunity to drive the future of Trust research at Bumble through your subject matter expertise. Your work will drive strategy, execution, and help define industry standards for promoting healthy, pro-social interpersonal behavior. You will report to the Head of UX Research and will join a close knit team of UX Researchers and Research Operations. UX Research at Bumble is part of the broader Product organisation. Inclusion at Bumble Inc. Bumble Inc. is an equal opportunity employer and we strongly encourage people of all ages, colour, lesbian, gay, bisexual, transgender, queer and non-binary people, veterans, parents, people with disabilities, and neurodivergent people to apply. We're happy to make any reasonable adjustments that will help you feel more confident throughout the process, please don't hesitate to let us know how we can help. In your application, please feel free to note which pronouns you use (For example: she/her, he/him, they/them, etc). We are looking for a Staff UX Researcher to lead research to shape the future of safety for Bumble’s global community and drive product excellence within Bumble’s Trust team. This is a high-impact, cross-functional role, sitting at the intersection of product, policy and user experience. You’ll work closely with Product, Policy, Analytics, Operations, and Legal to ensure Bumble’s approach to Trust and Safety is deeply rooted in user insights. As our first dedicated Trust UX Researcher, you’ll operate with autonomy in defining research priorities and approaches and have the opportunity to drive the future of Trust research at Bumble through your subject matter expertise. Your work will drive strategy, execution, and help define industry standards for promoting healthy, pro-social interpersonal behavior. You will report to the Head of UX Research and will join a close knit team of UX Researchers and Research Operations. UX Research at Bumble is part of the broader Product organisation. What you'll do Develop and execute a strategic research roadmap focused on improving safety and trust across Bumble’s products and services Lead mixed-methods research (qualitative and quantitative) to understand how safety interventions impact user trust and behavior Work closely with senior leadership to define trust priorities and direction, and collaborate with product and design teams to support development, creating intuitive, effective safety features (e.g. reporting flows, content moderation, and verification tools) Partner with the policy team to translate platform policies into user-friendly product experiences and build a strong evidence base for safety interventions Build and maintain a trauma-informed research practice - conducting sensitive research on issues like harassment, abuse, and user vulnerability with care and ethical rigor Develop a framework to measure and track key safety-related user experience metrics (e.g. trust, perception of safety, effectiveness of interventions) Build formal networks across multiple teams, business units, and leadership levels to align trust research with company strategy Act as a thought leader, educating the broader company on safety-related user insights and research best practices Who you are 10+ years of research experience, with at least 3+ years focused on trust, safety, platform integrity, or related fields Experience working in fast-paced, high-stakes environments where safety and user trust are critical.Very comfortable operating in ambiguity Experience and passion for advocating for marginalised and vulnerable communities to drive equitable user experiences Strong Mixed-Methods Background: Expertise in both qualitative (e.g. user interviews, usability testing, diary studies) and quantitative (e.g. surveys, behavioral analysis) research Exceptional ability to synthesise and translate complex insights, balancing legal constraints, ethical trade-offs, adversarial behaviours, and platform risks Trauma-Informed & Ethical: Experienced conducting sensitive research on difficult topics such as harassment, abuse, and privacy Strong understanding of how to handle distressing content and support researcher well-being Proven experience working with policy, product, design, engineering, moderation, and operations teams to translate trust-focused research into action Strong communicator who can influence senior leaders and drive alignment based on research insights AN ADDED BONUS IF YOU HAVE Experience working on Trust / Safety challenges within dating platforms, social media, or other large-scale digital ecosystems Proficiency in data manipulation, analysis, and dashboard creation with R, SPSS or statistical software. Why Join Bumble? A mission-driven company focused on creating safe and meaningful connections. Opportunity to shape the safety strategy for a global platform with millions of users A supportive, inclusive culture that values psychological safety and researcher well-being Competitive compensation, benefits, and professional growth opportunities About Us Bumble Inc. is the parent company of Bumble, Badoo, Bumble For Friends, and Geneva. The Bumble platform enables people to build healthy and equitable relationships, through Kind Connections. Founded by Whitney Wolfe Herd in 2014, Bumble was one of the first dating apps built with women at the center and connects people across dating (Bumble Date), friendship (Bumble For Friends) and professional networking (Bumble Bizz). Badoo, which was founded in 2006, is one of the pioneers of web and mobile dating products. Bumble For Friends is a friendship app where people in all stages of life can meet people nearby and create meaningful platonic connections. Geneva is a group and community app for people to connect based on shared interests. Base Compensation Range: $129,000 - $160,000. For base compensation, we set standard ranges for all roles based on function, level, and geographic location. This position is also typically eligible to participate in our short- and long-term incentive programs. Benefits include Medical, Dental, Vision, 401(k) match, Unlimited Paid Time Off Policy. Seniority level Seniority level Not Applicable Employment type Employment type Full-time Job function Job function Information Technology Industries Software Development Referrals increase your chances of interviewing at Bumble Inc. by 2x Sign in to set job alerts for “User Experience Researcher” roles. New York, NY $138,000.00-$192,000.00 2 weeks ago New York, NY $103,000.00-$163,000.00 1 week ago New York, NY $103,000.00-$163,000.00 2 weeks ago User Experience Designer, Google Ads, Early Career New York, NY $163,000.00-$226,000.00 2 weeks ago New York, NY $138,000.00-$192,000.00 2 weeks ago New York, NY $163,000.00-$226,000.00 2 weeks ago New York, NY $103,000.00-$163,000.00 2 weeks ago New York, NY $163,000.00-$226,000.00 2 weeks ago New York, NY $138,000.00-$192,000.00 2 weeks ago New York, NY $200,000.00-$240,000.00 2 weeks ago New York, NY $90,000.00-$225,000.00 1 week ago UX Research Internships – Academic Year 2025-2026 New York, NY $124,800.00-$234,000.00 4 days ago New York, United States $30.00-$40.00 1 week ago Senior User Experience Researcher, Consumer Products New York, NY $130,000.00-$160,000.00 2 weeks ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr Bumble Inc.

Job Tags

Full time, Temporary work, Internship,

Similar Jobs

Gartner, Inc.

Client Success Associate (Portuguese Speaking) Job at Gartner, Inc.

 ...Corporate Equality Index and a Best Place to Work for Disability Inclusion by the Disability Equality Index.Our teams are composed of...  ...more! Collaborative, team-oriented culture that embraces diversity Professional development and unlimited growth... 

Dash Courier & Logistics

Courier Driver (Independent Contractor) Athens GA Job at Dash Courier & Logistics

 ...difference while being your own boss? Dash Courier & Logistics is looking for you to put...  ...Description: Dash Courier supports major medical facilities, as well as other industries,...  ...4/7/365 operation, and we are onboarding drivers for all shifts - Specifically drivers with... 

Leaf Home

Appointment Setter Job at Leaf Home

 ...marketplace | Employee Resource Groups such as VetConnect, DEI Committee, Womens Committee. Position Summary: Our outbound Appointment Setter is responsible for speaking with potential customers regarding their product needs and scheduling the customer for an in-... 

Adventist Health

staff - Registered Nurse (RN) - Manager, Labor and Delivery - $126K-189K per year Job at Adventist Health

 ...quality care. Together, we are transforming the healthcare experience with an innovative and whole-person focus on physical, mental, spiritual and social healing to support community well-being. Benefits ~ Continuing Education ~ Bereavement ~ Medical benefits ~... 

Central Network Retail Group LLC

Parkrose Hardware - General Application - Hazel Dell Job at Central Network Retail Group LLC

Job Description Job Description Summary Floor associates provide excellent customer service to CNRG customers by listening to customers, helping customers identify and clarify their needs, and reacting with accurate information and product recommendations. ...